We Speak English, Not Geek

Happy Labor Day!

Dear --FNAME--,

Labor Day
Happy Labor Day from Keystone Computer Concepts!  We hope you are enjoying a day of rest!  We are using this time for a little vacation and we will have limited Remote Technical Support until Thursday, September 4, 2014 when we will resume our normal hours.  If you have an emergency, please call 772-408-4425 during regular business hours and leave a message.  We'll do our best to get back to you and help you. 

Our live seminars return this month!  If you're here on the Treasure Coast, we look forward to seeing you on Saturday, Sept. 13th.  You'll find all the details below!

Joyce and Zeke
If you don't already know, we lost our sweet Zeke 10 days after the dog attack.  We miss our little guy but we have many sweet memories of him which we will cherish forever. 
The good news is that Joyce is doing well and she is on her way to a full recovery.
If any good can come out of what happened, we're glad to see that some of our customers are now taking precautions themselves when walking their dogs or even just being out for a walk or jog.

We will have two free webinars in September.   Watch for the schedule announcement soon!

Remote Technical Support
If you're already a Remote Technical Support customer and recommend our service to others, please note the following price increase.  (Remember, this has nothing to do with renewal, it only affects first-time RTS customers.) 
If you are not a Remote Technical Support customer, I wanted to give you a heads-up and an opportunity to save on the first year purchase of our Remote Technical Support service.  If you're not familiar with it, you can read all about it HERE.  For many years now, the cost of the service has been $99.95.  Unlike many other remote services whose pricing is "per computer," our price covers up to three computers in the same household.  Due to recent increases in the cost of the leasing of the remote software we use, beginning September 1, 2014, the first year cost will increase to $124.95.  However, if someone new calls us and uses the code QOTW, we will honor our former price of $99.95 until September 15, 2014.  After that, all new subscribers will join at the $124.95 price.  (Renewal years will remain at $84.95.)  If you are interested in a free demo of our Remote Service, we will be happy to give you a 30-minute sample if you log in on this page:  www.4kcc.com/remote.  Just put "trial" in the reason for logging in.  If you know anyone else who might be interested, please forward this to them.

Question of the Week
The question of the week is below.

Have a fantastic Labor Day!  


Question Of The Week * September 1, 2014

Live Seminar

If you live on the Treasure Coast (Jensen Beach, Stuart, Port Saint Lucie, etc.), you're invited to our live seminar, Saturday, Sept. 13, 2014.  In this seminar, we'll reveal information about webpages with which you may not be familiar and we'll show you ways to use this new information to save time and frustration!

Our seminars are still only $8 per person and we'll have lots of "goodies" to go along with your coffee or juice.  Also, we'll have some prizes to give away for those who stay until the end. Our seminar this month is entitled "Webpages Dissected." 

Remember, there's no need to sign up in advance, just join us and we'll take care of the rest. Here's all the info you should need:

When: Saturday,
Sept. 13, 2014
10:00 a.m.- 12 Noon  
What:  Webpages Dissected
Cost: $8 per person  
Trinity United Methodist Church  
2221 NE Savannah Rd., Jensen Beach, FL  34957
(Click on the Church name for directions.)


Free Webinars

We'll be announcing our September webinars soon.  Watch for the announcement on our blog, on Facebook or in our next Question of the Week email!

Forward to a Friend


Question Of The Week

Question: "I get a lot of emails which I consider "questionable" as to their content.  How can I check if an email is real or a hoax so I know whether to trash it or forward it?"

Answer:  There are tons of emails which "make the rounds" from Inbox to Inbox which are filled with lies, semi-truths and lots of misinformation.  Is Bill Gates really going to send you money if you forward a certain email?  Did the US Mint really produce a coin without the words "In God We Trust" engraved on the coin?  These are just a few of the questionable emails which can make their way onto your computer.  Some of these emails are written so well, it becomes a real challenge to decide if they are real or not.  While there are a number of websites you can visit to check out the validity of an email, the most well-known is Snopes.com.  This is the site we use whenever we question an email and it's the site we recommend.

We've had a number of customers who are aware of the Snopes site but are not sure how to use the site to check on an email.  So, we've prepared a free tutorial you can use to learn how to find what you're looking for on Snopes.com.  You can download a copy of the tutorial (and even print it out) by clicking HERE.

Have you subscribed to our Internet Video series yet?  Click on the logo below for all the info!