Last week, we mentioned our Remote Technical Support. It really is a great service which saves our customers time and money. Since last Monday's Question of the Week email, we had 327 Remote Technical Support sessions with those customers who have the service. Many of these interactions were for Quarterly Updates but there were a ton of other reasons customers logged in. Here are a few examples:
1) "I can't access the Internet using either Edge or Chrome."
2) "Am unable to print from computer to my Brothers printer."
3) "This afternoon I had a call from someone with an Indian accent who tried to get me to let him fix my computer."
There are lots more reasons, too. You can see more reasons by clicking the "Reasons" block below.
I encourage you to seriously consider our Remote Technical Service, Remember, it covers up to three computers in the same household. What does it cost? For an entire year (that's 4 quarterly checkups plus unlimited remote technical support) the cost is $124.95. That's the equivalent of two service calls to your home. Plus, you'll get faster service than if we have to schedule an in-home visit! You can get started today by clicking the Remote Technical Support button below. (Although we use PayPal as our processor, you don't need to have a PayPal account. Just click where it reads "Use Debit or Credit Card." If you prefer to call us, we can take your information over the phone.)
This week's Question is important so please take a few minutes to read it.
Also, if you're on Florida's Treasure Coast, we hope you'll join us this Saturday for our live seminar!
Have a fantastic week.