Question of the Week
Question: "Is there any way to stop someone from using your name to send out emails to everyone on your lists? They’re not using my email address but are using my name with the line: 'I thought you’d really appreciate this' (plus a link, of course)."
Answer: First, let me say that if you read last week's QOTW email, you know I said I'd cover two more Social Media sites in this week's email. I've gotten some new information I want to share with you regarding these sites so I'm going to hold off on covering them until next week.
This week's question comes from one of our customers in Texas and is one we are asked from time to time. As a matter of fact, I received one such email this week and if you click on the picture above, you will see a larger image of the email.
Here's what happens: you receive an email that appears to be coming from someone you know. In my example, I do know a Karen Woodard. So, if you look quickly and only notice the name, you might click on the link in the email without thinking. That could be a deadly mistake. The link could contain a virus, malware or it could even lead you to a phishing site. (In the case of the email I received, the link leads to an advertisement for a diet-related product. I clicked the link using a protected computer strictly for research - you should never click these types of links.)
What's important to notice is that, although the name is someone I know, the email address is not her email address. Also, despite the fact it says "Sent from my iPhone" it was actually sent from a foreign country and not from a phone.
Now, to the important part of this week's question: can you do anything to stop this type of thing from happening. In a word, "No!" What you can do is block the email address from which the email comes (mark as Spam or Junk). Additionally, you can be certain that you look carefully at both an email name and an email address before you click on anything inside the email.
By the way, if this kind of email is being sent to a ton of people from your address book, it may be that your email account has been hacked and the hacker stole your address book. You should immediately change your email password if you find this is happening. If you do have to change your password, please make it something very strong. My email password is one of the strongest passwords I use - even stronger than my bank password. I don't want any hackers getting into my email account!