Welcome to our Question of the Week Email!
Monday, September 4, 2017
Dear --FNAME--,

There is a ton of information in this week's Question of the Week email.  Please take your time and read everything!

Our first seminar of the new season is THIS Saturday.  If you live on the Treasure Coast, we hope you will join us!  See below for all the details.

Again, please read this email carefully as it contains so much information!​​​​​​​


Next Seminar
If you live on the Treasure Coast, our summer hiatus is over!  
Our first seminar of the season is this Saturday!  We hope you'll join us.  The cost is still just $8 a person and there'll be coffee, tea, juice, donuts and other goodies so come a few minutes early!
We're very excited to see everyone and we have a lot of new info to share!  
The subject is "First Computer Bug?" and it will be from 10:00 a.m.-12 Noon at Trinity United Methodist Church in Jensen Beach, FL.  (Click on the picture above to get directions, etc.) You can find an outline of what we plan to cover by visiting our seminar page which you'll find HERE.

Webinars are back!
If you're new to our webinars, they are free, 30-minute sessions held online.  You attend them from your home and office. Simply sign up, then log in at the appropriate time.
Our first September webinar:
Learning to Tag Pictures
One of the most frustrating things for me, when it comes to computing, is the time I waste trying to find a picture which I know I have but have no idea what it's called. Since I have over 10,000 pictures, you can imagine how much time I lose.
The solution?  Learning to tag pictures so that you can search the tag and show all pictures using that tag.
Join us for this 30-minute, free webinar and learn how to tag.
The webinar will be held Wednesday,
September 20th at 2:00 p.m.
Sign up by clicking the button below.

Register for the Webinar!
The summer is over and we have new hours of operation.  You can always check our hours by visiting www.4kcc.com/hours but here they are now:
Monday & Thursday
9:00 a.m.-9:00 p.m.
Tuesday & Wednesday
9:00 a.m.-6:00 p.m.
9:00 a.m.-4:00 p.m.
By appointment only
All times are Eastern Time.
If you need help outside these times, please contact us
by calling 772-408-4425
and making arrangements.
It might seem too early to talk about calendars for next year, but if you're like Joyce, she gets her Christmas shopping done early.  Why not click on the banner below and check out the neat calendars?  If you buy, we get a dollar and you get a neat calendar or two!

Shop Calendars.com
Question of the Week

Question: "Is there any way to stop someone from using your name to send out emails to everyone on your lists?  They’re not using my email address but are using my name with the line: 'I thought you’d really appreciate this' (plus a link, of course)."

Answer:  First, let me say that if you read last week's QOTW email, you know I said I'd cover two more Social Media sites in this week's email.  I've gotten some new information I want to share with you regarding these sites so I'm going to hold off on covering them until next week.
This week's question comes from one of our customers in Texas and is one we are asked from time to time. As a matter of fact, I received one such email this week and if you click on the picture above, you will see a larger image of the email.
Here's what happens: you receive an email that appears to be coming from someone you know.  In my example, I do know a Karen Woodard.  So, if you look quickly and only notice the name, you might click on the link in the email without thinking.  That could be a deadly mistake.  The link could contain a virus, malware or it could even lead you to a phishing site.  (In the case of the email I received, the link leads to an advertisement for a diet-related product.  I clicked the link using a protected computer strictly for research - you should never click these types of links.)
What's important to notice is that, although the name is someone I know, the email address is not her email address.  Also, despite the fact it says "Sent from my iPhone" it was actually sent from a foreign country and not from a phone.
Now, to the important part of this week's question: can you do anything to stop this type of thing from happening.  In a word, "No!" What you can do is block the email address from which the email comes (mark as Spam or Junk).  Additionally, you can be certain that you look carefully at both an email name and an email address before you click on anything inside the email.
By the way, if this kind of email is being sent to a ton of people from your address book, it may be that your email account has been hacked and the hacker stole your address book.  You should immediately change your email password if you find this is happening.  If you do have to change your password, please make it something very strong.  My email password is one of the strongest passwords I use - even stronger than my bank password.  I don't want any hackers getting into my email account!

If you pre-ordered my book "How To Be Smarter Than Your Electronic Devices," please know that delivery has been delayed and it should now be available around Halloween.  I know some of you ordered multiple copies for Christmas gifts.  Please know you will have your order in plenty of time!
If you want to save $12 by pre-ordering my book and/or you want to read the Introduction page to the book, you can do that by clicking the button below.
Read the Introduction Page and/or Pre-order my book!
www.4kcc.com    •   tech@4kcc.com   •   772.408.4425